Refunds and Returns:
Refunds may only be given for teas and herbal smoke blends if an item is damaged or contaminated. If the packaging alone is damaged, your item may not be eligible for a refund. Refunds for teas and herbal smoke blends are only eligible after 15 days following the delivery date.
In order to receive a refund, please contact us at info@sagesspecialteas.com with the order number, the name you purchased the item(s) with, the email address used during purchase, and provide information regarding why you are requested a refund. Photo evidence of damaged or contaminated teas and/or herbal smoke blends may be requested.
If it is determined that the order is eligible for a refund, you will be notified and the refund will be processed. Please allow processing time for the funds to show up in your bank account. If the item is damaged, we request that you please return the item unopened and in its original packaging prior to receiving a refund. The return address will be sent to you via email and you are responsible for any shipping costs necessary to return your item(s). Once the item is received by us, your refund will be processed. Once again, we ask that you please allow for processing time for the funds to show up in your bank account. We request any contaminated items to be disposed of without use for your safety.
Tarot readings are eligible for refunds within the first 24 hours of purchase. If you request a refund after the first 24 hours following the purchase or after you receive your reading, you will not be refunded. Any purchases of a tarot reading with a question containing any medical or pregnancy inquiries will be denied and you will NOT be refunded.
Processing time:
Currently our fulfillment time for orders containing teas and herbal smoke blends is 3-7 business days.
Orders containing tarot readings will be sent to the email address you have provided within 2-4 business days.
DISCLAIMER:
All items are sold as CURIOS ONLY. Due to local, state, and federal laws I have to disclose this. By purchasing from Sage’s Specialteas LLC you are acknowledging that any symbolisms identified in the list of ingredients are solely our opinion and should not be taken as medical advice or a guarantee of outcome. By purchasing from Sage’s Specialteas LLC you are recognizing and acknowledging you have read my shop policies and understand them 100%. Tarot readings are for entertainment purposes only and should not take the place of professional advice. No pregnancy or medical inquiries for tarot readings will be accepted. You are responsible for understanding your own allergies and potential risks being taken by purchasing ingestible items such as teas and herbal smoke blends. You agree to HOLD HARMLESS Sage’s Specialteas LLC and affiliates, members, persons and employees of any and all injury, disaster, health concern, sickness, any incidents, fire, property or personal damage, etc. You are taking full responsibility for any and all purchases of any items from this shop.
*ALLERGY DISCLAIMER:
All loose leaf tea and herbal smoke blend products are processed in a facility that handles bee pollen and honey powder. Please keep this in mind when purchasing our produce in case of bee allergy.